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From118US$ /night
Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
-
Next to Pakuwon Mall
Perfect
9.3
9.8
/10
4.8
4.8
/5

The Westin Surabaya features upscale facilities and exceptional service, including rooftop dining and wellness experiences. This 5-star hotel offers a luxurious stay and direct access to Pakuwon Mall, Indonesia's largest shopping mall.

Rooms & Amenities

Rooms are furnished with Heavenly(R) Beds and White Tea Aloe Bath & Body Sets. Each air-conditioned room includes amenities such as a desk, kettle, flat-screen TV, minibar, and a private bathroom.

Dining Options

Magnolia Restaurant offers a menu featuring American, Cantonese, and seafood dishes. The award-winning restaurant provides panoramic views of the city skyline, while the Sky Lounge serves signature cocktails and light bites with stunning scenery.

Leisure & Wellness

The Westin Surabaya includes three outdoor swimming pools, a fitness center, and Spa by L'Occitane, promoting wellness through luxury treatments. Guests can enjoy onsite leisure activities like afternoon tea or evening cocktails at the Sky Lounge.

Business & Location

The Westin Grand Ballroom & Convention Center, East Java's largest ballroom, offers modern meeting spaces. Notable nearby landmarks include Ciputra Waterpark (5 km), Surabaya Zoo (7 km), and the airport is 25 km away.

“In Surabaya, this hotel impressed me with its location inside a sprawling mall, plus its own luxury wellness focus. The in-house dining stood out for its varied, tasty options, and I especially noted the personalized service, like exclusive meals prepared by the chefs. I think it's a top choice, particularly for business travelers wanting that upscale experience.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The Westin Surabaya Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
500 sq. feet 
1 King-size bed
Shower
Coffee machine
Westin Deluxe Guest room 2 Double
2 persons
420 sq. feet 
2 Single beds
Shower
Air conditioning
Westin Deluxe Guest room 1 King
2 persons
420 sq. feet 
1 King-size bed
Shower
Air conditioning
Westin Club Club lounge access Guest room 1 King
2 persons
420 sq. feet 
1 King-size bed
Shower
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The Westin Surabaya Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.6/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Westin Surabaya offers a remarkable dining experience with its diverse culinary selection. From the heights of modern comfort at Magnolia to the romantic ambiance of the Sky Lounge with stunning city views, each venue invites guests to indulge in authentic flavors and memorable moments.
The Westin Surabaya Hotel Restaurant photo The photo shows a family of three enjoying a meal at a round table in a bright, modern cafe or restaurant. The family consists of a mother, a father, and a young child. They are seated comfortably on chairs around the table, engaged in conversation a
The Westin Surabaya Hotel Restaurant photo The photo shows the grand entrance to a modern building, likely a hotel or upscale commercial space. The entrance is covered by a striking glass and steel canopy. The canopy features a complex network of angled steel beams supporting a translucent gl
The Westin Surabaya Hotel Restaurant photo The photo shows a large, elegant ballroom set up for a formal event, likely a wedding reception or banquet. The room is expansive, with rows upon rows of round tables neatly arranged. Each table is covered with a white tablecloth and features a flora

Magnolia

American, Cantonese, and Chinese
Ambiance
Modern setting in one of the highest restaurants in Surabaya, designed for both comfort and style.
Key Offerings
Savor nutritious meals while enjoying panoramic city views. The restaurant emphasizes both flavor and dietary considerations, offering Halal, vegetarian, vegan, gluten-free, and dairy-free options.
Reservation
Yes
Open daily from 06:00 to 22:00.

Sky Lounge

American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, and European
Ambiance
Modern and romantic rooftop bar, providing breathtaking views of the city's skyline.
Key Offerings
Delight in high tea, cocktail hour, and a variety of dishes across several cuisines, perfect for a casual outing or special occasion.
Reservation
No
Open daily from 11:00 to 23:30.

The Westin Surabaya Hotel Location

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
Map view
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
Nearby
Supermall Pakuwon Indah
400 ft
Mall
Pakuwon Trade Center
800 ft
Restaurants
Jong Java Indische Recipe
200 ft
Jl. Pakuwon Indah Pakuwon Mall 2F
Yamagoya Ramen Supermall
700 ft
Jl. Puncak Indah Lontar 2 Pakuwon Trade Center - fl. 3 Unit 1-30
Shijima RAW
700 ft
Jl. Mayjend Yono Soewoyo Pakuwon Mall Floor 2M
Almaluna Bar and Resto
700 ft
Jl. Puncak Indah Lontar No.2 Pakuwon Mall
Hajime Ramen House
1200 ft
Pakuwon Mall Surabaya
Noodle House & Kitchen
900 ft
Pakuwon Trade Center 4th Floor
Lao Pan
1900 ft
Jl. Puncak Indah Lontar no. 2 Supermall Pakuwon Indah Lt 1
Shijima
2000 ft
Jl. Mayjend Yono Suwoyo Spazio Terrace Unit 9
Explore Surabaya
Local Highlights Near The Westin Surabaya
Top Attractions
Activities
Dining
Entertainment
Pakuwon Mall
Pakuwon Mall
8-minute walk
A premier shopping destination offering a wide range of retail shops, dining options, and entertainment facilities under one roof.
Supermall Pakuwon Indah
2-minute walk
A vibrant mall featuring diverse shops, restaurants, and entertainment options, perfect for family outings and leisurely strolls.
Al-Ghuroba'
10-minute walk
A beautiful mosque known for its stunning architecture and peaceful atmosphere, an ideal spot for reflection and cultural appreciation.
Suroboyo Bridge
Suroboyo Bridge
25-minute walk
An iconic bridge offering panoramic views of the city and a delightful walking path, perfect for enjoying sunsets by the waterfront.
G Walk Night Market
25-minute walk
A bustling night market offering local street food, crafts, and entertainment. Great for family fun and mingling with locals.
Relaxation at The Oasis
9-minute walk
An inviting space with lush gardens, perfect for relaxation and enjoying a beverage in a serene atmosphere, ideal for quiet moments.
Jong Java Indische Recipe
Jong Java Indische Recipe
1-minute walk
A charming eatery specializing in traditional Indonesian cuisine, featuring signature dishes with authentic flavors in a cozy setting.
Hajime Ramen House
Hajime Ramen House
5-minute walk
A popular spot for delicious ramen, served in a casual atmosphere. Perfect for a quick bite or a comforting meal any time.
Shijima RAW
Shijima RAW
3-minute walk
A trendy restaurant focusing on fresh ingredients and modern Japanese cuisine, notable for its vibrant ambiance and exquisite dishes.
XXI
10-minute walk
A popular cinema featuring the latest blockbuster films, offering comfortable seating and a perfect evening out for film lovers.
Almaluna Bar and Resto
Almaluna Bar and Resto
3-minute walk
A vibrant bar featuring live music and a wide range of beverages. A popular spot for nightlife and casual gatherings.

Getting around
City Centre
Surabaya12 min  ·  4.7 mi
Airports
Juanda International Airport (SUB)36 min  ·  14.9 mi
Abdul Rachman Saleh Airport (MLG)133 min  ·  55.1 mi
Train
Pasar Turi Train Station Surabaya12 min  ·  4.7 mi
Gubeng Train Station14 min  ·  5.5 mi
Access exclusive early booking discounts.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Westin Surabaya serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 92 verified reviews
9.5/10
Perfect
96%
Recommend
Breakfast
8.4/10
Cleanliness
9.6/10
Comfort
9.5/10
Facilities
9.6/10
Free Wi-Fi
9.2/10
Location
9.4/10
Paid Wi-Fi
6.2/10
Staff
9.6/10
Value for money
9.0/10
Pros
Clean rooms
Exceptional staff
Delicious food
Cons
Windy A/C
Guest reviews
based on 159 reviews
9.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Westin Surabaya
What are the check-in and check-out times at The Westin Surabaya?
Check-in is at 15:00 and check-out is by 12:00.
How far is The Westin Surabaya from Juanda International Airport?
The hotel is located 25 km from Juanda International Airport, which takes approximately 28 minutes by car.
What on-site dining options are available at The Westin Surabaya?
The hotel features the Magnolia Restaurant serving international cuisines, as well as options for in-room dining.
Does The Westin Surabaya have a fitness center?
Guests can enjoy access to a fully equipped fitness center.
Are there any swimming pools at The Westin Surabaya?
The hotel boasts three outdoor swimming pools, including a dedicated kids pool.
What are the transport options provided by The Westin Surabaya?
The hotel offers a paid airport shuttle service for guests.
What amenities are included in the rooms at The Westin Surabaya?
Rooms include air conditioning, a flat-screen TV, a kettle, a safety deposit box, and a private bathroom.
What languages are spoken by the staff at The Westin Surabaya?
Staff members are fluent in English, Indonesian, and Chinese.
How far is The Westin Surabaya from the House of Sampoerna?
The hotel is located approximately 7 km from the House of Sampoerna.
Where can I find nearby dining options while staying at The Westin Surabaya?
Nearby restaurants include Depot Ama (0.5 km), Warung Koffie (0.5 km), and Hajime Ramen House (0.5 km).
What special features does The Westin Surabaya offer for children?
The hotel features a kids' club, a children's pool, and a children's buffet.
What recreational activities can guests enjoy at The Westin Surabaya?
The hotel offers activities such as golf, cooking classes, and evening live music performances.

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Check-in
23Mar2026Select date
Check-out
24Mar2026Select date
Rooms and Guests2 Guests, 1 Room