What are the check-in and check-out times at The Westin Surabaya?
Check-in is at 15:00 and check-out is by 12:00.
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The Westin Surabaya, Surabaya
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Key details
About the Hotel
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
- Next to Pakuwon Mall
Perfect
9.4
9.8
5.0
4.8
The Westin Surabaya features upscale facilities and exceptional service, including rooftop dining and wellness experiences. This 5-star hotel offers a luxurious stay and direct access to
Rooms & Amenities
Rooms are furnished with
Dining Options
Leisure & Wellness
The Westin Surabaya includes
Business & Location
“In Surabaya, this hotel impressed me with its location inside a sprawling mall, plus its own luxury wellness focus. The in-house dining stood out for its varied, tasty options, and I especially noted the personalized service, like exclusive meals prepared by the chefs. I think it's a top choice, particularly for business travelers wanting that upscale experience.”
Choose your room type
The Westin Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior King Suite Club Lounge Access2 persons46 sq. feet1 King-size bedAir conditioningCoffee machineroom details
- Westin Deluxe Guest room 2 Double2 persons39 sq. feet2 Single bedsAir conditioningShowerroom details
- Westin Deluxe Guest room 1 King2 persons39 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Westin Surabaya offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Westin Surabaya offers a remarkable dining experience with its diverse culinary selection. From the heights of modern comfort at Magnolia to the romantic ambiance of the Sky Lounge with stunning city views, each venue invites guests to indulge in authentic flavors and memorable moments.
Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
Explore Surabaya
Local Highlights Near The Westin Surabaya
Pakuwon Mall
8-minute walk
A premier shopping destination offering a wide range of retail shops, dining options, and entertainment facilities under one roof.
Supermall Pakuwon Indah
2-minute walk
A vibrant mall featuring diverse shops, restaurants, and entertainment options, perfect for family outings and leisurely strolls.
Al-Ghuroba'
10-minute walk
A beautiful mosque known for its stunning architecture and peaceful atmosphere, an ideal spot for reflection and cultural appreciation.
Suroboyo Bridge
25-minute walk
An iconic bridge offering panoramic views of the city and a delightful walking path, perfect for enjoying sunsets by the waterfront.
G Walk Night Market
25-minute walk
A bustling night market offering local street food, crafts, and entertainment. Great for family fun and mingling with locals.
Relaxation at The Oasis
9-minute walk
An inviting space with lush gardens, perfect for relaxation and enjoying a beverage in a serene atmosphere, ideal for quiet moments.
Jong Java Indische Recipe
1-minute walk
A charming eatery specializing in traditional Indonesian cuisine, featuring signature dishes with authentic flavors in a cozy setting.
Hajime Ramen House
5-minute walk
A popular spot for delicious ramen, served in a casual atmosphere. Perfect for a quick bite or a comforting meal any time.
Shijima RAW
3-minute walk
A trendy restaurant focusing on fresh ingredients and modern Japanese cuisine, notable for its vibrant ambiance and exquisite dishes.
XXI
10-minute walk
A popular cinema featuring the latest blockbuster films, offering comfortable seating and a perfect evening out for film lovers.
Almaluna Bar and Resto
3-minute walk
A vibrant bar featuring live music and a wide range of beverages. A popular spot for nightlife and casual gatherings.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel The Westin Surabaya serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242
Reviews and Ratings
Reviews from guests about their experience.
Pros
Clean rooms
Exceptional staff
Delicious food
Cons
Windy A/C
Guest reviewsShow more reviews
FAQs
About The Westin Surabaya
How far is The Westin Surabaya from Juanda International Airport?
The hotel is located 25 km from Juanda International Airport, which takes approximately 28 minutes by car.
What on-site dining options are available at The Westin Surabaya?
The hotel features the Magnolia Restaurant serving international cuisines, as well as options for in-room dining.
Does The Westin Surabaya have a fitness center?
Guests can enjoy access to a fully equipped fitness center.
Are there any swimming pools at The Westin Surabaya?
The hotel boasts three outdoor swimming pools, including a dedicated kids pool.
What are the transport options provided by The Westin Surabaya?
The hotel offers a paid airport shuttle service for guests.
What amenities are included in the rooms at The Westin Surabaya?
Rooms include air conditioning, a flat-screen TV, a kettle, a safety deposit box, and a private bathroom.
What languages are spoken by the staff at The Westin Surabaya?
Staff members are fluent in English, Indonesian, and Chinese.
How far is The Westin Surabaya from the House of Sampoerna?
The hotel is located approximately 7 km from the House of Sampoerna.
Where can I find nearby dining options while staying at The Westin Surabaya?
Nearby restaurants include Depot Ama (0.5 km), Warung Koffie (0.5 km), and Hajime Ramen House (0.5 km).
What special features does The Westin Surabaya offer for children?
The hotel features a kids' club, a children's pool, and a children's buffet.
What recreational activities can guests enjoy at The Westin Surabaya?
The hotel offers activities such as golf, cooking classes, and evening live music performances.
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